Privacy policy

Introduction

At Feetsers, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website.

1. Information Collection

To provide a seamless shopping experience, we collect certain personal details, including:

Name, email address, phone number, and shipping address (to process and deliver your order)
Payment details (securely handled by Shopify Payments)
Browsing behavior and preferences (to enhance your experience)

All personal data is collected and processed through the secure Shopify platform, ensuring compliance with industry-leading security standards.

2. Use of Information

We use your data for the following purposes:

Order Fulfillment: To process and deliver your purchases efficiently.
Customer Support: To assist with inquiries, returns, and service-related matters.
Marketing (Optional): To send promotional offers, updates, and product recommendations (you can opt-out anytime).
Website Optimization: To improve user experience by analyzing site performance and customer interactions.

3. Data Sharing with Third Parties

To ensure smooth operations, we share essential information with trusted third parties, such as:

Shipping providers (to fulfill and deliver orders)
Email marketing services We only send marketing emails to users who have explicitly opted in.
Fraud prevention and security partners (to safeguard transactions)

We do not sell, rent, or misuse customer data for any unauthorized purposes.

4. Cookies & Tracking Technologies

Our website uses cookies and tracking technologies to enhance your browsing experience. These help us:

Understand user behavior and preferences
Provide personalized product recommendations
Improve website functionality and performance

By using our website, you consent to our use of cookies. You can modify your cookie preferences through your browser settings.

5. Data Security & Protection

We take strict security measures to protect your data from unauthorized access, alteration, or misuse. All personal and payment information is encrypted and securely stored within the Shopify platform, which complies with PCI DSS (Payment Card Industry Data Security Standard) regulations.

6. Your Rights & Choices

As a customer, you have the right to:

Request access, modification, or deletion of your personal data.
Opt-out of marketing emails via the unsubscribe link in our emails or by contacting us.
Disable cookies through your browser settings.

To request data changes or removal, please email us at contact@feetsers.com

7. Child Privacy

Feetsers does not knowingly collect data from individuals under the age of 13. Our products and services are intended for adults. If we discover that we have collected information from a minor, we will delete it promptly.

8. Updates to This Policy

We may update this Privacy Policy as needed to reflect changes in our business practices or legal requirements. Any significant updates will be communicated via email or posted on this page.

9. Contact Us

If you have any questions regarding this Privacy Policy, feel free to contact us:

Business Name: Feetsers

Registered Address: Office 5852, 58 Peregrine Road, Hainault, Ilford, Essex, United Kingdom, IG6 3SZ

Company Number: 16257964

Email: contact@feetsers.com

Phone: +44 772 379 7500

Last updated: April 5, 2025