Terms of service

Welcome to Feetsers. These Terms of Service ("Terms," "Agreement") govern your use of our website, www.feetsers.com, operated by Feetsers Ltd.

By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of the Terms, you should not use our services.

1. About Feetsers

Feetsers is an online store offering high-quality footwear designed for comfort and style. These Terms establish the agreement between you ("customer," "you") and Feetsers Ltd ("we," "us," "our").

2. Eligibility and Account Use

You must be at least 18 years old to place an order. If you are under 18, you must have permission from a parent or legal guardian.
You agree to provide accurate and up-to-date information when creating an account or making a purchase.
You are responsible for maintaining the confidentiality of your account credentials. Any activities conducted under your account are your responsibility.
We reserve the right to suspend or terminate accounts if we suspect any misuse or violation of these Terms.

3. Orders and Payments

By placing an order, you confirm that the information provided is accurate and complete.
All orders are subject to availability. If a product is out of stock, we will inform you as soon as possible.
Prices are listed in GBP (£) unless stated otherwise and are subject to change without notice.
We accept credit cards and other payment methods as displayed at checkout. Your payment provider may apply additional fees or exchange rates for international purchases.
We reserve the right to cancel or refuse orders at our discretion, including suspected fraudulent transactions.

4. Shipping and Delivery

Feetsers ships to most locations worldwide. Delivery times and costs depend on the destination. For details, please refer to our Shipping Policy.
While we strive to meet estimated delivery times, delays may occur due to customs, weather conditions, or other unforeseen circumstances beyond our control.
Once an order has been shipped, we are not responsible for any lost or delayed shipments caused by the carrier.

5. Returns and Exchanges

Customers may return or exchange items within 30 days of receiving the order, provided the product is in unused condition, with original packaging and proof of purchase.
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Refunds will be processed to the original payment method after the returned item is inspected.
For full details, please refer to our Returns & Refunds Policy.

6. Acceptable Use

By using our website, you agree not to:

Violate any applicable local, national, or international laws.
Provide false, misleading, or fraudulent information.
Interfere with or disrupt our website, services, or security features.
Use our website content for commercial purposes without permission.

7. Intellectual Property

All website content, including text, images, logos, and graphics, is owned by Feetsers Ltd or used with permission. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. Disclaimer and Limitation of Liability

While we aim to provide accurate product descriptions and information, we do not guarantee that all content is completely free from errors.
Feetsers is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services.
Our total liability in any claim shall not exceed the amount paid for the order in question.

9. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page, and continued use of our website after modifications constitutes acceptance of the updated Terms.

10. Contact Information

For any questions or concerns, you may contact us:

Business Name: Feetsers

Registered Address: Office 5852, 58 Peregrine Road, Hainault, Ilford, Essex, United Kingdom, IG6 3SZ

Company Number: 16257964

Email: contact@feetsers.com

Phone: +44 772 379 7500